Discussion topic: Sky Q network connection issue
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Message posted on ‎30 May 2023 01:47 PM
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Sky Q network connection issue
I recently had no Internet due to a drunk driver taking out the BT post. Since this has all been back up and running my WiFi is not connecting to my sky and I am unable to connect to apps eg Disney, YouTube
I have switched off my sky and my Internet router and restarted, I have also pressed the button on the front of my sky box but still no luck
Any ideas? Thanks:)
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Message posted on ‎31 May 2023 08:23 AM
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Re: Sky Q network connection issue
Hi TM8714
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on ‎02 Jun 2023 08:39 AM
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Re: Sky Q network connection issue
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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