07 Sep 2024 06:03 PM
All sky q mini boxes lose connection almost every time we go use a different box.
Before you say 'reboot' etc. have done that a zillion times.
Driving me mad and in my opinion Sky Q is not fit for purpose
07 Sep 2024 06:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@bnjoo wrote:Driving me mad and in my opinion Sky Q is not fit for purpose
Works fine for thousands of subscribers.
Connectivity problems are usually caused by the distance between boxes or interference with an existing Wifi.
Q to Q connectivity uses it's own mesh network on 5GHz channel 36 to 48. If you do not have Sky router then ensure your Wifi is avoiding this range.
If the distance is too far then Sky can provide extenders.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion