12 Jul 2024 11:11 AM
I have just purchased 2 sky q mini boxes, the 2nd mini box is for a bedroom on the 2nd floor, for which there is a wifi extender and as such technically a different network due to there not being enough signal strength for the main network.
has anyone encountered this before and is there a way to rectify? Or do I simply have to accept I cannot have the mini box in the bedroom if the signal doesn't reach?
12 Jul 2024 11:31 AM
Posted by a Superuser, not a Sky employee. Find out more
A Q Mini will not stay connected to a non-Sky booster or extender.
You can either ask Sky to loan you a Q booster or invest in a different solution such as Powerline networking.
If the extender has an ethernet socket, that's worth a try with the Mini WiFi switched off.
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