Sky Q mini box says programme unavailable

[Profkeith]

We had a new Sky Q main box earlier this week. After set up everything worked until this morning when the Sky Q mini box shows Programme Unavailable on all live tv channels.  I have rebooted the main box and the mini box but it has made no difference.

Settings show all the connections are ticked.  How do I resolve this issue?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.