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This message was authored by: Tauriel

Sky Q mini box need engineer to set up

I am trying to contact Sky re:sky Q mini box set on old type TV set up in the bedroom, sky Q mini box is connected I just need an engineer to set this up.


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This message was authored by: Daniel0210 Answer

Re: Sky Q mini box need engineer to set up

Posted by a Superuser, not a Sky employee. Find out more

@Tauriel 

I have removed your duplicate post. Two threads asking the same isn't required.

 

Is this your first Sky Q mini box? Did the engineer not set it up originally? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Re: Sky Q mini box need engineer to set up

Posted by a Superuser, not a Sky employee. Find out more

@Tauriel 

I have removed your duplicate post. Two threads asking the same isn't required.

 

Is this your first Sky Q mini box? Did the engineer not set it up originally? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: TimmyBGood

Re: Sky Q mini box need engineer to set up

Posted by a Superuser, not a Sky employee. Find out more

@Tauriel wrote:

I am trying to contact Sky re:sky Q mini box set on old type TV set up in the bedroom


If the television set is old enough to pre-date HDMI, you'll need to source a suitable cable:  the Nokia CA-75U is the one usually mentioned (assuming there's a component video input socket) and if it's a SCART-only set then you'll need a component to SCART block too.  I doubt Sky offers such things these days: they'll just say you need a more modern television.

 

CA_75U_1.jpg

 

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This message was authored by: Chodley

Re: Sky Q mini box need engineer to set up

Posted by a Superuser, not a Sky employee. Find out more

Composite.

 

Component is YUV with red, green and blue phono plugs just for the video signal.

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