Sky Q Box firmware update

[JoSco2910]

Losing connectivity every 2 days- constantly having to reset and enter provider password. Provider has checked everything from their perspective and the issue is I require a firmware update to the Sky Q box so it will remember my prover password 

[nigea99]

hi @JoSco2910 

What does the box currently show in :

Home - Settings - System Info - Software Version ?

[Chodley]

It's not that it doesn't remember the password. It's that it's terrible at reconnecting. Use powerline or ethernet if you possibly can.