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Discussion topic: Sky Q mini appears dead.

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This message was authored by: John1507

Sky Q mini appears dead.

The LED light is on but we have no messages appearing on the screen. Unplugged the box, used a different HDMI and still nothing.

Any help would be appreciated.

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This message was authored by: Chodley

Re: Sky Q mini appears dead.

Posted by a Superuser, not a Sky employee. Find out more

Definitely on the right input? (It should auto-switch anyway)

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This message was authored by: John1507

Re: Sky Q mini appears dead.

Yeh defo I have double checked it all, makes no sense unless the box is dead. We haven't used it for a few weeks but nothing has changed.

This message was authored by: Chodley

Re: Sky Q mini appears dead.

Posted by a Superuser, not a Sky employee. Find out more

Run through this and it will end in a box replacement

 

https://www.sky.com/help/articles/sky-box-problems-t2

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This message was authored by: John1507

Re: Sky Q mini appears dead.

Thank you sir.

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