0

Discussion topic: Sky Q loses connectivity

Reply
This message was authored by Briandl1964 This message was authored by: Briandl1964

Sky Q loses connectivity

Ever since I have had Fibre 150 installed, my sky q box loses connectivity to the hub and now on serveral occasions the sky q box just shuts down, i do not have connectivity  problems with my IMAC or tablets/phones

It now has lost more connectivity since Thursday 10/10/2024

Reply

All Replies

This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky Q loses connectivity

Have you tried resetting your Network? Go to Settings, then select Setup, then select Network, highlight Status and then select Reset on the right handside. If there is a problem, it will tell you how to Reset your Network. 

This is just a suggestion. Good luck.

Briandl1964
Topic Author
This message was authored by Briandl1964 This message was authored by: Briandl1964

Re: Sky Q loses connectivity

Thank you for that helpg=ful response but it is now stopping streaming from the sky q apps  and just buffering thses apps and stating taht i have no internetc connection but everything else is working great, yet again for your for yoru jhelp in this matter

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion