Hi,
I hope you can help. I know my way around tech a little bit but get so frustrated with complex set ups and I don't want to go and throw a lot of money at problem only to fail and still be in the same position
WE have had sky Q for 10yrs or more. At our current hom we have a sky router and pan sky box and 2 sky Q mini boxes. WE also have 2 sky WiFi extenders. It is a relatively large house (3000sq ft)
Everything was working fine until about a year ago. - then it all went wrong. WiFi speeds weren't great and we are very reliant on it. We live rurally and only get 3G phone signal. All of a sudden all the sky Q boxes were having intermittent connectivity problems. They lost connection and repeatedly froze so that watching or streaming anything became a real problem
Several visits from sky and the ultimately concluded that somebody within our village and installed a super powerful router/mesh (whatever). They were also convinced that this was broadcasting on the protected sky 5ghz? Channel. They spent a lot of time helping us, replaced several bits of hardware but ultimately we agreed to have the sky box and both mini boxes hard wired to the router using a switch. TV problem solved.
We still have the issue with the WiFi - speeds are very poor, signal drop off and several devices. (iPad, iPhone etc) that loose connection and then have to be manually reconnected to the WiFi network
I want to install a 3rd party MESH system but keep reading lots of stuff about conflicts if we run two networks. Therefore my questions is ? (Finally). Is it possible to switch off all the WiFi on the router and sky boxes (as they are all hard wired) and then connect a MESH network to the current Sky router using an Ethernet. Will this work and solve the problem or am I being completely stupid. (Please be gentle)
Thanks for helpling
