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Discussion topic: Sky Q - intermittent noise upon switch on, software update failure

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This message was authored by Sarah+Washy This message was authored by: Sarah+Washy

Sky Q - intermittent noise upon switch on, software update failure

Every now and again, my Sky Q box makes a weird noise when switching on from standby. Also, occasionally the picture is jerky.  Switching off and back on generally clears the issues.

I decided to check the software version. My box is 32B205 , currenty on Q230.000.14.00L.  I understand that a newer version is available. It downloads, seems to be completing after going into standby. But it remains on the same version.   I wonder if I have a hardware issue with the box? 

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This message was authored by Garethley This message was authored by: Garethley

Re: Sky Q - intermittent noise upon switch on, software update failure

I noticed the same this morning when trying to upgrade. 

This message was authored by Conner. This message was authored by: Conner.

Re: Sky Q - intermittent noise upon switch on, software update failure

Mine just did update and mines same as above with (5nf3ptk). Sort thing after software version and believe that is currently latest version.???

 

Dame picture looks bad now sadly.

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