Sky Q continually disconnected from the wifi

[Hoffy]

Our Sky Q box will not stay connected to our toob wifi.

We have re-entered the wifi password loads of times, but within seconds it's disconnected again.

(removed)

Earlier in the day it was working absolutely fine.

All our other devices are connected to the wifi and aren't having an issues.

HELP!  Please can someone help before I throw the box out the window!

Moderator note: Removed inappropriate language

[Addie15]

Hi there, Hoffy. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Greenfingers001]

We are still looking to help you @Hoffy . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[paulamj]

Mine is doing excactly the same. Boxes including main keep disconnecting but all other devices working. The features on my smart tv are working but box saying no network? Ever since i moved to toob. Cant be toob though as wifi fine on everything else so must be sky?! 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[signo123]

I am also having this exact problem, how do I fix it?