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Discussion topic: Sky Q connection issues

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Dannaldo
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This message was authored by Dannaldo This message was authored by: Dannaldo

Sky Q connection issues

‎08 Sep 2024 01:05 AM

Sky Q keeps disconnecting from the Internet. Have to reconnect multiple times a day and sometimes doesn't connect. 

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Quoman7
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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Sky Q connection issues

‎08 Sep 2024 09:00 AM

Posted by a Superuser, not a Sky employee. Find out more
@Dannaldo wrote:

Sky Q keeps disconnecting from the Internet. Have to reconnect multiple times a day and sometimes doesn't connect. 

Hi @Dannaldo Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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