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Discussion topic: Sky Q box not working

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Avatar for Dave66
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This message was authored by: Dave66

Message posted on ‎20 Nov 2023 06:41 PM

Sky Q box not working

Hi Iv got no power to my sky Q box Iv unplugged it and turned it back on but still got nothing 

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎20 Nov 2023 06:58 PM

Re: Sky Q box not working

Posted by a Superuser, not a Sky employee. Find out more
@Dave66 wrote:

Hi Iv got no power to my sky Q box Iv unplugged it and turned it back on but still got nothing 

Hi @Dave66 

Do you have the red led on the front right of the box.

If not see the following link 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

 

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This message was authored by: Daniel0210

Message posted on ‎20 Nov 2023 07:00 PM

Re: Sky Q box not working

Posted by a Superuser, not a Sky employee. Find out more

@Dave66 

Have you tried another electrical device in that plug socket? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Dave66

Message posted on ‎20 Nov 2023 07:38 PM

Re: Sky Q box not working

Hi yes I plugged my phone charger in and it works fine 

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