Discussion topic: Can’t record sky channels

This message was authored by LCM79 This message was authored by: LCM79

Can’t record sky channels

Can't record sky channels


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This message was authored by oldfella This message was authored by: oldfella

Re: Can’t record sky channels

Posted by a Superuser, not a Sky employee. Find out more

@LCM79 wrote:

Can't record sky channels

Try rebooting your Q box @LCM79 

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.


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