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Discussion topic: Sky Q box loosing WiFi connection (talk talk)

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This message was authored by: Chris19891

Sky Q box loosing WiFi connection (talk talk)

My sky Q box and mini box's keep loosing WiFi connection to my talk talk WiFi. I have tried switch all devices on and off serval time and reconnected WiFi but looses connection straight  away. Only done this for the last 2-3 weeks. Any ideas on how to fix or how to contract sky? 

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This message was authored by: Addie15

Re: Sky Q box loosing WiFi connection (talk talk)

Hi there, Chris19891.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Sky Q box loosing WiFi connection (talk talk)

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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