Sky Q box has to be reset every day, why? Do I need a new box?

[Dave-Rob1]

Sky Q box freezes and has to be reset every day in the morning. Switching off mains power usually achieves this. Do I need a new Sky Q box?

[Daniel0210]

@Dave-Rob1 

What time in the morning are you first trying to swich it on? 

[Dave-Rob1]

Between 7 -8 am. Generally, It comes on then a short time later it freezes. Some days it doesn't start at all. 

[Daniel0210]

@Dave-Rob1 

Okay, a bit later than the time I was thinking may be related to standby settings. 

[Dave-Rob1]

So, I assume it's not something you can advise me about? 
Thanks anyway. 
Do you think I should request a technician visit? Regards 

[Dave-Rob1]

Every morning Sky freezes either before coming on or shortly after. Switching power off resets it but do I need a new box?

[MightyQuinn]

Hi @Dave-Rob1   What time very morning? Just ruling out the Eco mode deep sleep.

[Daniel0210]

@Dave-Rob1 

No need for a duplicate thread. 

[Bobsterqwer]

I had this problem, I think it's due to overheating.  I set the standby setting to eco mode and it fixed it.