Sky q mini has an 'accessibility on sky q' message

[Hoorse]

It has two options - Settings or Skip& set up later, but I can't select any of the options to get past this screen

[nigea99]

---

@Hoorse wrote:

It has two options - Settings or Skip& set up later, but I can't select any of the options to get past this screen

---

hi @Hoorse 

This message seems to have caused a bit of a quirk so try this:

Press & hold 4 & 6 on the remote to set to Infrared only

Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together



If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

[Daniel0210 · Accepted solution]

@Hoorse 

Sky have suggested the following...

• Unpair their Sky Q remote from the box by holding 4&6
• Wait for the remote to flash
• Then dismiss the information screen "Skip & set up later"
• Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.

[Hoorse]

Thank you so much

That solution was spot-on, easy to follow, and importantly - it worked a treat.

Thank you @Daniel0210