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Discussion topic: Sky Q box fan runs constant when using the DAZN app

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This message was authored by DBROOKFIELD This message was authored by: DBROOKFIELD

Sky Q box fan runs constant when using the DAZN app

Hi

 

When viewing the DAZN app via my main Sky Q box, the fan will start to get really load after a short time and doesn't stop. The only way to stop the fan is to turn the box off at the wall and restart.

 

The fan doesn't do this with any other app on the Sky Q box that I use so not sure why it only seems to happen with DAZN. The box is not blocked by anything and has plenty of space to breathe, so to speak.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Q box fan runs constant when using the DAZN app

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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