09 Nov 2024 02:48 PM
Hello
got a samsung Q60D Qled tv, picture is fantastic apart from dark scenes through sky q uhd hdr box?
looked on another help forum site and was told sky q box to blame not the tv as sky q old now?
any help would be appreciated
09 Nov 2024 04:10 PM - last edited: 09 Nov 2024 04:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@steveblue8 wrote:
was told sky q box to blame not the tv as sky q old now?
The earliest Sky Q hardware is from 2016, and the latest revision was in 2019.
Realistically the silicon in a £100 set top box from several years ago is not favourably comparable to the processing power in a recent £1000 television set.
One option is to set the Q box to HD by default and let the television set handle the upscaling.
09 Nov 2024 02:58 PM
Posted by a Superuser, not a Sky employee. Find out moreif you have a HDR box then there's nothing newer.
Artefacts in dark areas is likely due to the compression of the source material.
TV settings may be able to reduce it. (Particularly turn off any additional processing)
09 Nov 2024 03:46 PM
@steveblue8 wrote:Hello
got a samsung Q60D Qled tv, picture is fantastic apart from dark scenes through sky q uhd hdr box?
looked on another help forum site and was told sky q box to blame not the tv as sky q old now?
any help would be appreciated
Depends on what you're watching and how well it's been encoded.
Dark scenes encoded at a low bit-rate can look shocking with lots of grey, blocky artefacting. If the content is in UHD with HLG HDR then there has been a history of some Sky content looking particularly dark on Samsung TVs with a low peak brightness.
09 Nov 2024 04:10 PM - last edited: 09 Nov 2024 04:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@steveblue8 wrote:
was told sky q box to blame not the tv as sky q old now?
The earliest Sky Q hardware is from 2016, and the latest revision was in 2019.
Realistically the silicon in a £100 set top box from several years ago is not favourably comparable to the processing power in a recent £1000 television set.
One option is to set the Q box to HD by default and let the television set handle the upscaling.
11 Nov 2024 10:44 AM
Thanks for all your help
i never got the black problems on my old led tv
but i thought it was the sky box
looks like i will have to live with it?
unless sky do something about it ?
once again thanks to everyone for your help
11 Nov 2024 10:46 AM
Hello thanks for your reply
it is a sky HDR box so i agree its the box not the tv
thanks for your help
11 Nov 2024 10:50 AM
Hello thanks for your reply
i now know its the sky q box
as i have adjusted everything i can in the tv settings
i have noticed many people have the same problem
anyway thanks for taking the time to reply
11 Nov 2024 10:54 AM
I have set the box to HD so the tv does the upscaling
would i get the dark pixalation on an oled tv?
11 Nov 2024 11:18 AM
Posted by a Superuser, not a Sky employee. Find out more
@steveblue8 wrote:I have set the box to HD so the tv does the upscaling
would i get the dark pixalation on an oled tv?
It wholly depends on the source material and the post-processing of the TV. (The TV can't magic detail out of lower bandwidth source)
11 Nov 2024 11:27 AM
Hello thanks for your reply
perhaps sky should make better boxes?
just my opinion
11 Nov 2024 11:50 AM
@steveblue8 wrote:Hello thanks for your reply
perhaps sky should make better boxes?
just my opinion
Well Sky Q is nearing its tenth birthday which is pretty ancient in TV tech terms.
The blame should really be placed on the broadcasters and the teams who encode the content in the first place. In the UK we get particularly bit-rate starved material which looks noticeably worse than it should. It's the same on some ITVX and Channel 4 content via their apps - some of it is shockingly badly encoded.
11 Nov 2024 11:58 AM - last edited: 11 Nov 2024 12:31 PM
Posted by a Superuser, not a Sky employee. Find out more
@steveblue8 wrote:
perhaps sky should make better boxes?
The 'better' (or at least modern) box is the Stream puck.
11 Nov 2024 12:00 PM
Posted by a Superuser, not a Sky employee. Find out more
@steveblue8 wrote:perhaps sky should make better boxes?
That wouldn't help in regards to the source material.
As already noted, post-processing in modern TV's is always going to be superior to any STB.
Q is effectively 'end of life' and there will not be any new 'recording' boxes. The future is streaming.
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