@Phil_55 wrote:
Q box failed, said I could try switching off to reset, tried several times with no success, had to scan the QR code on screen and reboot the hard drive which I did successfully but lost all my purchased movies, how do I get these back?
@Phil_55 if you goto https://www.skystore.com/ and login then go into my library you should be able to download them to your box again
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
