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Discussion topic: Sky Q box continuously disconnecting

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This message was authored by: rob302

Sky Q box continuously disconnecting

all my wifi etc fine, got EE fibre broadband, but sky box everyday disconects somehow and i have to re-enter password on a daily basis, this is so annoying, started doing this about a week ago, but now daily! someone please help

 

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This message was authored by: Quoman7

Re: Sky Q box continuously disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@rob302 wrote:

all my wifi etc fine, got EE fibre broadband, but sky box everyday disconects somehow and i have to re-enter password on a daily basis, this is so annoying, started doing this about a week ago, but now daily! someone please help

 


Hi @rob302 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?.

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