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Discussion topic: Subtitles on U channel programmes

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This message was authored by: PJFlynn

Subtitles on U channel programmes

I'm trying to watch Cardinal with subtitles via On Demand and I can't get them. I can't get them if I watch via my app on iPad. I've looked for guidance but it seems to suggest they are not available on Sky Q? Any idea of a date this might be available. I had the same issue with Whistable Pearl and it's really frustrating!!!

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This message was authored by: nigea99

Re: Subtitles on U channel programmes

Posted by a Superuser, not a Sky employee. Find out more

@PJFlynn wrote:

I'm trying to watch Cardinal with subtitles via On Demand and I can't get them. I can't get them if I watch via my app on iPad. I've looked for guidance but it seems to suggest they are not available on Sky Q? Any idea of a date this might be available. I had the same issue with Whistable Pearl and it's really frustrating!!!


hi @PJFlynn 

 

Probably best to contact UKTV (the owners of the channels and app)

 

In the app go to account then select help & you should get a contact page link to fill in an online form

 

Alternatively try to email (join up this with appropriate at sign & full stops)

viewers at uktv dot co dot uk

 

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