Discussion topic: Sky Q black screen mini picture, remote not responding
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Message posted on 15 Mar 2023 05:27 PM
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Sky Q black screen mini picture, remote not responding
Hello,
Lately I'm experiencing something weird with the Q box.
I have an hdmi switch that unites 3 input sources into 1 outpout.
1 - sky q box
2 - Google chromecast with google tv
3 - playstation 3
recently, when I'm watching a long time on the Google chromecast and return to the sky q box, the picture is black with only the mini picture visible, when it happens, the remote is non responsive and I can't turn off the box. The only way to fix this issue is to pull the plug from the box and plugging it back after 2-3 seconds.
This setup has been working for the last year without a hitch.
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Message posted on 18 Mar 2023 10:31 AM
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Re: Sky Q black screen mini picture, remote not responding
I found the problem, it's the eco settings. As soon as I disabled it, the box returned to normal behaviour.
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