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Discussion topic: Sky Q and mini boxes with third party broadband

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This message was authored by: JK80

Sky Q and mini boxes with third party broadband

Hi all, I'm currently having third party broadband installed to get the fibre speeds which SkyBroadband can't offer.  I've read a load of posts here, but finding conflicting info, so am here to try get ahead of the game before fibre switch-on soon. 

 

I have a Sky Q main box and a few mini boxes. 

 

So my quesion is, what do I need to know?  Will everything still work or, as some posts here indicate, do mini boxes not work with third party broadband/wifi? 

 

Thanks!

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This message was authored by: nigea99

Re: Sky Q and mini boxes with third party broadband

Posted by a Superuser, not a Sky employee. Find out more

@JK80 wrote:

Hi all, I'm currently having third party broadband installed to get the fibre speeds which SkyBroadband can't offer.  I've read a load of posts here, but finding conflicting info, so am here to try get ahead of the game before fibre switch-on soon. 

 

I have a Sky Q main box and a few mini boxes. 

 

So my quesion is, what do I need to know?  Will everything still work or, as some posts here indicate, do mini boxes not work with third party broadband/wifi? 

 

Thanks!


hi @JK80 

 

When your wifi is not SKy then the SKY mini boxes do not use your wifi - instead they use a wifi signal generated by the main box

 

So it is not really a question of won't work just a matter of work differently

 

How well this will work  for each box will depend on how well the wifi generated by the main box & then extended via the minis works.

 

 

 

You can also connect them via ethernet but the main & minis must then be connected together

 

you are likely to need to reset the network on each of your boxes

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This message was authored by: JK80

Re: Sky Q and mini boxes with third party broadband

Thanks @nigea99 , that's really helpful.  

 

I think it unlikely the wifi from the main box will extend sufficiently to the mini boxes,  

 

When you say that the main & minis must then be connected together, you just mean all boxes need to be hard wired into the same ethernet?

This message was authored by: nigea99

Re: Sky Q and mini boxes with third party broadband

Posted by a Superuser, not a Sky employee. Find out more

@JK80 wrote:

Thanks @nigea99 , that's really helpful.  

 

I think it unlikely the wifi from the main box will extend sufficiently to the mini boxes,  

 

When you say that the main & minis must then be connected together, you just mean all boxes need to be hard wired into the same ethernet?


By this I mean that a mini must either be connected directly to the main box or both main & mini must be connected to the router  (i.e. not just connect a mini to the router and let the main box connect to the router over wifi)

 

Also I forgot to mention with 3rd party wifi, if connecting the main box to thr router via wifi it only uses 2.4Ghz rather than 5Ghz 

 

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This message was authored by: JK80

Re: Sky Q and mini boxes with third party broadband

Thanks again @nigea99.  

 

I think I've got it.  No doubt something will throw a spanner in the works when the new broadband is running, but at least i've now an idea of what to expect.  

 

Wish me luck!

 

Cheers. 

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