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Discussion topic: Sky Q Software Update

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This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q Software Update

Posted by a Superuser, not a Sky employee. Find out more

@Roger+Simonite wrote:

So how do I go about getting a replacement Sky Mini box ?


Have you got the chat invite that was sent to you ?

This message was authored by Chodley This message was authored by: Chodley

Re: Sky Q Software Update

Posted by a Superuser, not a Sky employee. Find out more

Should look like a blue bubble

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Sky Q Software Update

Posted by a Sky employee

Update:

 

Spoke with @Roger+Simonite and resolved this issue by ordering a replacement box. 

 

Thanks again for the escalation have a great afternoon 🙂

 

Useful links:

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

 

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