Sky Q Software Update

[nigea99]

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@Roger+Simonite wrote:

So how do I go about getting a replacement Sky Mini box ?

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Have you got the chat invite that was sent to you ?

[Chodley]

Should look like a blue bubble

[Greenfingers001]

Update:

Spoke with @Roger+Simonite and resolved this issue by ordering a replacement box. 

Thanks again for the escalation have a great afternoon 🙂

Useful links:

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...