12 Mar 2023 09:07 AM
Hi Moving into a new home ( Flats) Sound & Vision said that everything is ready to go but tell sky engineer to move to SCR mode. Did this myself and get a good picture with SAT 1 feed to box but when I connect both cables from wall outlet there is no signal. Just wondering do I just need the one feed? Many thanks
12 Mar 2023 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more
@Glyn+OSIS wrote:....There are 2 outputs in the flat wall socket plate, SAT1 Sat 2. System has recently been uugraded so pehaps the second feed is not needed. I asked another tenant on Sky q and he said he has the 2 connected ( he may be mistaken) . Only one Single Cable Router (SCR) coaxial cable connection should be used.
Do you think I just still get the sky enginner to check it over or will it be wasting his time. You would be wasting their time.
Will i be able to record with the single cable as I didn't check this.Yes.
12 Mar 2023 09:12 AM - last edited: 12 Mar 2023 09:46 AM
Posted by a Superuser, not a Sky employee. Find out more
@Glyn+OSIS wrote:
Hi Moving into a new home ( Flats) Sound & Vision said that everything is ready to go but tell sky engineer to move to SCR mode. Did this myself and get a good picture with SAT 1 feed to box but when I connect both cables from wall outlet there is no signal. Just wondering do I just need the one feed? Many thanks
hi @Glyn+OSIS
In SCR - which stands for Single Cable Router - mode then it does use - as the full name indicates - a single cable
I am not too sure why connecting the second cable causes loss of signal - maybe it is confusing it - others may be able to give specifics .
Any reason why you connected the second cable ? (edit - I guess the answer to this might be in your question - not knowing that SCR only needs the one)
12 Mar 2023 09:24 AM
Posted by a Superuser, not a Sky employee. Find out more@Glyn+OSISYou only need one cable, perhaps the other one is for something else and it causes problems.
12 Mar 2023 10:11 AM
Thanks for replying so quick wow. There are 2 outputs in the flat wall socket plate, SAT1 Sat 2. System has recently been uugraded so pehaps the second feed is not needed. I asked another tenant on Sky q and he said he has the 2 connected ( he may be mistaken) . Do you think I just still get the sky enginner to check it over or will it be wasting his time. Will i be able to record with the single cable as I didn't check this.Im still at a my previous home so I took the box and a PC monitor! Thanks so much for the help
12 Mar 2023 10:24 AM
Posted by a Superuser, not a Sky employee. Find out more@Glyn+OSISEverything should work, there is no point in getting Sky to check if it works. It is possible that the other tenant does have two leads connected to a Q box but only one will be used if set to SCR. Of course he may be mistaken and have HD+ where the two leads are needed.
12 Mar 2023 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more
@Glyn+OSIS wrote:....There are 2 outputs in the flat wall socket plate, SAT1 Sat 2. System has recently been uugraded so pehaps the second feed is not needed. I asked another tenant on Sky q and he said he has the 2 connected ( he may be mistaken) . Only one Single Cable Router (SCR) coaxial cable connection should be used.
Do you think I just still get the sky enginner to check it over or will it be wasting his time. You would be wasting their time.
Will i be able to record with the single cable as I didn't check this.Yes.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion