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Discussion topic: Can’t reconnect sky q mini box

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This message was authored by Chavela This message was authored by: Chavela

Can’t reconnect sky q mini box

After a satellite outage our sky q mini box won't start. After following all instructions it gets stuck at steps 2 to 4 where we are told to press the appropriate button on the mini box until it flashes but it is already flashing an orange light and after numerous attempts we continue to progress no further 


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This message was authored by Ecosse This message was authored by: Ecosse Answer

Re: Can’t reconnect sky q mini box

The double-arrow one (WPS) to the right:

 

Ecosse_0-1678574520785.png

 


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Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900

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This message was authored by Ecosse This message was authored by: Ecosse

Re: Can’t reconnect sky q mini box

Are you pressing the pairing button on the main Sky Q box or another mini to pair it up?


====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
Chavela
Topic Author
This message was authored by Chavela This message was authored by: Chavela

Re: Can’t reconnect sky q mini box

Where is the pairing button!!

This message was authored by Ecosse This message was authored by: Ecosse Answer

Re: Can’t reconnect sky q mini box

The double-arrow one (WPS) to the right:

 

Ecosse_0-1678574520785.png

 


====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
Chavela
Topic Author
This message was authored by Chavela This message was authored by: Chavela

Re: Can’t reconnect sky q mini box

Really appreciate your help. Now i'll hopefully be able to get us back up n running when the next outage inevitably comes along

This message was authored by Ecosse This message was authored by: Ecosse

Re: Can’t reconnect sky q mini box

Happy to help, well done in getting back up and running. 👍


====================================================
Samsung UE49MU7070XX - Samsung MS550 Soundbar+ with 9000S Rears
Sky Q 2Tb + 3 Minis - BT Full Fibre 900
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