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Discussion topic: Sky Q Mini Box still not working after reboot

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This message was authored by Lorna007 This message was authored by: Lorna007

Sky Q Mini Box still not working after reboot

My Sky Q Mini box has not been able to connect to the activation server. Tried rebooting the Sky Q Mini box & all other devices, including phone landline & broadband. Still coming up with same message. 

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This message was authored by lettice This message was authored by: lettice

Re: Sky Q Mini Box still not working after reboot

Posted by a Superuser, not a Sky employee. Find out more

You do not mention restarting your Sky Q main box.
Try repowering your main Sky Q box, leaving off power for a few minutes and then repower your mini box.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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