Sky Q Mini Box Basics

[ntruby1]

I have a Sky Q box, and a mini box.   Both are wired up to my home network via CAT-6, so fully-wired internet.

Watching football this evening via the mini-box, the movement of the ball was very jagged it times.  It made me wonder how the mini-box gets its signal.

As I understand it the main Sky Q box gets its signal from my dish, then sends it via some mysterious and secret WiFi network.   

My boxes are close o one another, maybe 5m apart although there's a wall between.  Perhaps the secret network isn't fast enough.   Given that both boxes are connected to the same ethernet network, and wired is faster than wireless, is there no way to configure them to use the wired network?

My internet connection is quite slow, as I live in a rural area, and streamed TV is often poor.   But that is presumably not the issue here?

Thank you.

[TimmyBGood · Accepted solution]

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@ntruby1 wrote:

Given that both boxes are connected to the same ethernet network, and wired is faster than wireless, is there no way to configure them to use the wired network?

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Switching off the Sky WiFi forces the boxes to use ethernet: note this removes the 'hotspot' functionality.

1) Press the ‘Home’ button on your remote control.
2) Scroll down to highlight ‘Settings’ but DO NOT press select.
3) Press ‘001’ (zero, zero, one)
4) Press ‘Select’

Then: Network -

- 2.4Ghz wireless - Off

- 5Ghz wireless - Off

[ntruby1]

That's great, thanks!

Perfect really as I have a mesh network anyway so am not relying upon the Sky boxes as repeaters.

Where are all these extras documented?

[TimmyBGood]

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@ntruby1 wrote:

My internet connection is quite slow, as I live in a rural area, and streamed TV is often poor.   But that is presumably not the issue here?

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Perhaps also note that while broadcast (EPG) Sky Sports content arrives over the dish, Sky Sports+ (the additional match choice) is online and so would be affected by a slow internet connection.

[TimmyBGood]

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@ntruby1 wrote:

Where are all these extras documented?

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They aren't very much.  Hotspot functionality where Sky is the ISP has been part of Q since launch in early 2016, and was added for other ISPs later.

https://www.sky.com/help/articles/wifi-hotspots 

[ntruby1]

>> Perhaps also note that while broadcast (EPG) Sky Sports content arrives over the dish, Sky Sports+ (the additional match choice) is online and so would be affected by a slow internet connection.

Yes I already experience this with Sky Sports Plus, and Amazon!