Sky Q Internet

[Russell146]

Internet not working on Sky Q. My broadband router is working and WI-FI is working and connected but it doesn't register and recognise my broadband router on Sky Q.

[Chodley]

Does it even show it in the wifi networks list?

[Invisiblename]

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@Russell146 wrote:
Internet not working on Sky Q. My broadband router is working and WI-FI is working and connected but it doesn't register and recognise my broadband router on Sky Q.

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Have yout tried restarting your router then, when that is back online, restarting your Sky Q by turning it off at the mains, waiting 30 secs, then turning it back on?