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Discussion topic: Sky Q Apps and others have disappeared and nothing worked.

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This message was authored by nad1611 This message was authored by: nad1611

Sky Q Apps and others have disappeared and nothing worked.

Hi. My sky router provides Wi-Fi well, for all the devices we use. In the past fortnight or so, we've noticed that the Sky Apps don't load and a message says "It looks like you do not have internet connection right now". 

 This affects pretty much everything apart from the TV Guide. So I can't use Sky Cinema app Sky Store, Audio and Music, etc. 

 

 On checking, the satellite signal is good, but "there is a problem with your network connection". I've followed instructions through network settings and held the WPS button for ages but it says "Unsuccessful Connection". 
 I've also rebooted my sky Q box. Hoping someone has some ideas?