07 Oct 2024 06:54 PM
If I cancel my Sky HD element of my package do I loose all HD channels including those that only transmit in HD (e.g. ITV which only transmit in HD for free) or do I loose just sky's own HD channels
07 Oct 2024 06:58 PM - last edited: 07 Oct 2024 07:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@JC57 wrote:
If I cancel my Sky HD element of my package do I loose all HD channels including those that only transmit in HD (e.g. ITV which only transmit in HD for free) or do I loose just sky's own HD channels
Hi @JC57
Without the Sky Q HD add on you lose all HD except free to air channels such as BBC, ITV etc.
Also although Ch4 HD and Ch5 HD are free to air by satellite you will not be able to download them in HD from On Demand and Catch up
07 Oct 2024 06:58 PM
Posted by a Superuser, not a Sky employee. Find out more
You keep the PSB (1-5) and other free-to-air HD channels. It's the subscription ones which won't be available
07 Oct 2024 06:58 PM - last edited: 07 Oct 2024 07:01 PM
Posted by a Superuser, not a Sky employee. Find out more
@JC57 wrote:
If I cancel my Sky HD element of my package do I loose all HD channels including those that only transmit in HD (e.g. ITV which only transmit in HD for free) or do I loose just sky's own HD channels
Hi @JC57
Without the Sky Q HD add on you lose all HD except free to air channels such as BBC, ITV etc.
Also although Ch4 HD and Ch5 HD are free to air by satellite you will not be able to download them in HD from On Demand and Catch up
07 Oct 2024 07:20 PM
Thankyou very helpful.
07 Oct 2024 07:20 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @JC57
Worth noting that if you have Sky Cinema or Sky Sports subscriptions these are in HD as standard and do not require the HD add on
07 Oct 2024 07:24 PM
Interesting you say this I pay a separate Sports HD Subscription discounted to £2 but I can not understand why and the advisor I spoke to didn't appear to understand or have an answer why it seems to be some legacy payment
07 Oct 2024 07:32 PM - last edited: 07 Oct 2024 07:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@JC57 wrote:
Interesting you say this I pay a separate Sports HD Subscription discounted to £2 but I can not understand why and the advisor I spoke to didn't appear to understand or have an answer why it seems to be some legacy payment
hi @JC57
THe Sports HD subscription is a legacy billing quirk which still lists it separate - you can't remove it in the UK as Sports HD has been standard for a while
The Sports HD does only apply to the SKY Sports channels
07 Oct 2024 07:35 PM - last edited: 07 Oct 2024 07:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@JC57 wrote:Interesting you say this I pay a separate Sports HD Subscription discounted to £2 but I can not understand why and the advisor I spoke to didn't appear to understand or have an answer why it seems to be some legacy payment
Sports HD is itemised and included in the total agreed price for Sports. (It can not be removed nor is it actually costing you as you pay £2 less for the main sports sub)
Not a legacy payment but a legacy configuration.
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