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Discussion topic: Sky F1 HD has ceased to work for me.

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This message was authored by: Nigel2424

Sky F1 HD has ceased to work for me.

Sky Customer Service have told me that it's a global issue effecting some customers. Doesn't ring true with me. Anyone else had this issue or had a resolution?

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This message was authored by: MightyQuinn

Re: Sky F1 HD has ceased to work for me.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nigel2424   Do you subscribe to the F1 channel or is/was it a free legacy channel? 

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This message was authored by: Nigel2424

Re: Sky F1 HD has ceased to work for me.

A free legacy channel which has been working fine

This message was authored by: MightyQuinn

Re: Sky F1 HD has ceased to work for me.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nigel2424   I suspect that the introduction of the Sky Sports+ has changed everything.  If you search the community, you will see several people are reporting that they have lost the free legacy F1 channel. 

This message was authored by: Laing1

Re: Sky F1 HD has ceased to work for me.

Posted by a Superuser, not a Sky employee. Find out more

@Nigel2424 wrote:

Sky Customer Service have told me that it's a global issue effecting some customers. Doesn't ring true with me. Anyone else had this issue or had a resolution?


@Nigel2424 have a look at the thread below there are a few others in the same position as yourself and some have been said they were  informed why their F1 legacy pack was removed 

 

https://helpforum.sky.com/t5/Sky-Q/F1-gone-from-my-package/m-p/4724457#M661118

 

 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
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LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Nigel2424

Re: Sky F1 HD has ceased to work for me.

Thanks. Yes, shocking customer 'care' which I can handle but the fact I was told a blatant lie has annoyed me to the point of ditching Sky.

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