Discussion topic: Sky F1 HD has ceased to work for me.
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Message posted on 24 Aug 2024 08:38 PM
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Sky F1 HD has ceased to work for me.
Sky Customer Service have told me that it's a global issue effecting some customers. Doesn't ring true with me. Anyone else had this issue or had a resolution?
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Message posted on 24 Aug 2024 08:45 PM
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Re: Sky F1 HD has ceased to work for me.
Hi @Nigel2424 Do you subscribe to the F1 channel or is/was it a free legacy channel?
Message posted on 25 Aug 2024 07:39 AM
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Re: Sky F1 HD has ceased to work for me.
A free legacy channel which has been working fine
Message posted on 25 Aug 2024 08:03 AM
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Re: Sky F1 HD has ceased to work for me.
Hi @Nigel2424 I suspect that the introduction of the Sky Sports+ has changed everything. If you search the community, you will see several people are reporting that they have lost the free legacy F1 channel.
Message posted on 25 Aug 2024 11:31 AM - last edited: 25 Aug 2024 11:32 AM
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Re: Sky F1 HD has ceased to work for me.
@Nigel2424 wrote:
Sky Customer Service have told me that it's a global issue effecting some customers. Doesn't ring true with me. Anyone else had this issue or had a resolution?
@Nigel2424 have a look at the thread below there are a few others in the same position as yourself and some have been said they were informed why their F1 legacy pack was removed
https://helpforum.sky.com/t5/Sky-Q/F1-gone-from-my-package/m-p/4724457#M661118
I may be a Sky Superuser but I am still just a Sky customer
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Message posted on 25 Aug 2024 12:10 PM
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Re: Sky F1 HD has ceased to work for me.
Thanks. Yes, shocking customer 'care' which I can handle but the fact I was told a blatant lie has annoyed me to the point of ditching Sky.
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