Discussion topic: Sarah2403
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Message posted on 18 Apr 2023 12:42 AM
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Sarah2403
Hi,
I got the new sky glass however would like the dish to come down. This should have been offered as I have sent everything else back.
Thanks
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All Replies
Message posted on 18 Apr 2023 02:17 AM
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Re: Sarah2403
I dont believe sky offer a dish removal service you could try and ask them or if your confident enough there fairly easy to take down yourself
BT 500 + whole home disc
Message posted on 18 Apr 2023 05:55 AM
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Re: Sarah2403
The dish is your property so Sky don't remove them. If you definitely want it removing you could employ a local handyman or satellite installation company.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 18 Apr 2023 08:02 AM
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Re: Sarah2403
@Sarah2403 I'd wait until you are sure you are keeping Sky Glass, lots have tried it, but then decided it isn't what they want & have gone back to satellite.
Message posted on 18 Apr 2023 09:23 AM - last edited: 18 Apr 2023 09:34 AM
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Re: Sarah2403
Dish ownership is passed to the householder upon installation specifically so that Sky aren't responsible for removing them: tens of millions have been fitted since the 1990s and that would be a significant ongoing business burden. This also makes the householder responsible for issues such as planning control and conservation area compliance.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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