17 Apr 2023 09:52 PM
Pls can someone ask Sky to re pair as others have done 👍
17 Apr 2023 10:33 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
18 Apr 2023 08:57 AM
Posted by a Sky employeeThanks for escalating. We've sent an invite to James9073.
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