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Discussion topic: Says call to upgrade when trying to watch catch up ? I have read articles and have HD package - pls

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This message was authored by James9073 This message was authored by: James9073

Says call to upgrade when trying to watch catch up ? I have read articles and have HD package - pls

Pls can someone ask Sky to re pair as others have done 👍

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This message was authored by caesarome This message was authored by: caesarome

Re: Says call to upgrade when trying to watch catch up ? I have read articles and have HD package -

Posted by a Superuser, not a Sky employee. Find out more

@James9073 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Says call to upgrade when trying to watch catch up ? I have read articles and have HD package...

Posted by a Sky employee

Thanks for escalating. We've sent an invite to James9073.

Thanks
Tom
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