Discussion topic: Returning equipment
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Message posted on 14 Feb 2025 11:57 AM
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Returning equipment
Hi, I'm returning my Sky Q box and Sky mini, the battery cover is missing on one of the remotes. Will I be charged? Should I order a replacement cover or will it be okay to go back without?
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Message posted on 14 Feb 2025 12:06 PM
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Re: Returning equipment
It shouldn't be a problem returning it in that condition,
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 14 Feb 2025 12:07 PM
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Re: Returning equipment
Thank you so much for your response!
Message posted on 14 Feb 2025 12:08 PM
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Re: Returning equipment
Just remember to obtain proof of posting it all back and keep the proof indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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