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Discussion topic: Returning equipment

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This message was authored by: Rachel461

Returning equipment

Hi, I'm returning my Sky Q box and Sky mini, the battery cover is missing on one of the remotes. Will I be charged? Should I order a replacement cover or will it be okay to go back without?

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This message was authored by: Daniel0210

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Rachel461 

It shouldn't be a problem returning it in that condition, 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Rachel461

Re: Returning equipment

Thank you so much for your response!

This message was authored by: Daniel0210

Re: Returning equipment

Posted by a Superuser, not a Sky employee. Find out more

@Rachel461 

Just remember to obtain proof of posting it all back and keep the proof indefinitely. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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