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Discussion topic: Returning Sky Q equipment after payment has been taken
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01 Jul 2024 05:55 PM
I forgot to return the Sky Q equipment after cancelling my Sky tv subscription, and Sky have now taken payment for the cost of the equipment. Can I still return the equipment and get a refund?
Thanks
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01 Jul 2024 06:12 PM
Posted by a Superuser, not a Sky employee. Find out moreYes. Keep the proof of posting indefinitely.
Unipart are the company that deal with returns and are taking more than 2 weeks to process equipment at their warehouse.
Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t allow them on the forum.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM