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Message posted on ‎02 Sep 2025 05:06 PM

Returning Sky Q box etc

I recently changed to Sky Glass.  Today I received my return box but it's not clear if I need to return the viewing card too.

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Message posted on ‎02 Sep 2025 05:07 PM

Re: Returning Sky Q box etc

Posted by a Superuser, not a Sky employee. Find out more
@CJ_65 wrote:

I recently changed to Sky Glass.  Today I received my return box but it's not clear if I need to return the viewing card too.

No, keep it safe.  (You'll only need it if you returned to Q)

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020 Answer

Message posted on ‎02 Sep 2025 05:07 PM

Re: Returning Sky Q box etc

Posted by a Superuser, not a Sky employee. Find out more
@CJ_65 wrote:

I recently changed to Sky Glass.  Today I received my return box but it's not clear if I need to return the viewing card too.

No, keep it safe.  (You'll only need it if you returned to Q)

I am just another Sky customer and my views are my own even if you don't like the answers
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