25 May 2023 05:15 PM
I've been sent 2 separate labels and 2 separate boxes for sky q box and sky broadband hub for return, can I put them all in one box and how do I know which label is for what box as they are different departments thanks
25 May 2023 05:23 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can check this yourself by going through this link to see what address is shown for both as you can print your own labels here:
https://www.sky.com/help/articles/return-tv-broadband
Make sure you get and keep proof of posting when sending this off.
26 May 2023 10:46 AM
I already receive return labels from Sky. There are two labels with 2 different addresses, so which one is for which box?
26 May 2023 01:29 PM
Posted by a Superuser, not a Sky employee. Find out moreI have answered this above for you, go through the link I have posted for returning a Sky Q box as I would assume it will show you a page with an image of the return label (before it can be printed) so when and if you get to this page then check it against the labels you have been sent then do the returning the broadband hub.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion