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Discussion topic: Returning Sky Equipment

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This message was authored by Dkg1 This message was authored by: Dkg1

Returning Sky Equipment

I've been sent 2 separate labels and 2 separate boxes for sky q box and sky broadband hub for return, can I put them all in one box and how do I know which label is for what box as they are different departments thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Returning Sky Equipment

Posted by a Superuser, not a Sky employee. Find out more

You can check this yourself by going through this link to see what address is shown for both as you can print your own labels here:

 

https://www.sky.com/help/articles/return-tv-broadband


Make sure you get and keep proof of posting when sending this off.

 

 

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Dkg1
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This message was authored by Dkg1 This message was authored by: Dkg1

Re: Returning Sky Equipment

I already receive return labels from Sky. There are two labels with 2 different addresses, so which one is for which box?

This message was authored by caesarome This message was authored by: caesarome

Re: Returning Sky Equipment

Posted by a Superuser, not a Sky employee. Find out more

I have answered this above for you, go through the link I have posted for returning a Sky Q box as I would assume it will show you a page with an image of the return label  (before it can be printed) so when and if you get to this page then check it against the labels you have been sent then do the returning the broadband hub.

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