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Discussion topic: Return goods

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This message was authored by: Beatrice3

Message posted on ‎11 Jun 2025 11:06 AM

Return goods

Reference to return equipment remains open.  Awaiting only for update to SKY Q  to be fitted with engineer visit on 21 June as confirmed. On MY SKY says a router was delivered on 3 June and SKY return labels on 5 June. All orders for proposed router with SKY were cancelled and nothing related has been delivered. Please clear this from my (over 30 year with SKY) account. 

Thank you.  

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎11 Jun 2025 11:20 AM

Re: Return goods

Posted by a Superuser, not a Sky employee. Find out more

@Beatrice3  You're not contacting Sky Customer services, no one can identify you or your account from a community login.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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