This discussion topic has been answered Discussion topic: Return equipment package and labels
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Message posted on ‎12 Sep 2023 06:59 PM
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I took out a new contract with Sky and need to return the sky Q that I had previously.
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Message posted on ‎12 Sep 2023 07:14 PM
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Follow this link to return your equipment;
https://www.sky.com/help/articles/return-tv-broadband
Make sure you keep your proof of posting.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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Message posted on ‎12 Sep 2023 07:01 PM
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Re: Return equipment package and labels
@Be-66 If you've renewed your TV package and still have Sky Q i'm unsure why you need to be returning the TV box.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on ‎12 Sep 2023 07:09 PM
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Re: Return equipment package and labels
Hi
i took out a new contract as the previous one was not in my name.
i therefore need to return the equipment as I was paying the bill
Thanks
Message posted on ‎12 Sep 2023 07:12 PM
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Re: Return equipment package and labels
@Be-66 You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband, you can use your own packaging for this.
Remember to keep your proof of posting.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on ‎12 Sep 2023 07:14 PM
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Follow this link to return your equipment;
https://www.sky.com/help/articles/return-tv-broadband
Make sure you keep your proof of posting.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on ‎03 Jun 2024 09:28 PM
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Re: Return equipment package and labels
This link will not let you print the returns label,
I recieved my box to return my equipment but there was no returns label, what is the address I need to retun this too ?
any help greatly appreciated
Message posted on ‎03 Jun 2024 10:37 PM
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Re: Return equipment package and labels
That link does link you print the label via Royal Mail as per this:
- Go to Royal Mail returns to get a pre-paid returns label.
- Fill in your contact details and reason for your return, then select Create your label.
- You’ll get an email with your returns label. Print it and attach to your package.
No printer? No problem. You can print a returns label at your local Post Office if you visit and complete the steps above there.
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