I can’t get the SKy menu on my TV and the Sky Box is showing an amber light as opposed to a green ll

[Jen051160]

I can't get the Sky menu on my TV and the Sky Box is showing an amber light which I think should be green - I have checked all the connections and they are all connected 

[oldfella]

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@Jen051160 wrote:

I can't get the Sky menu on my TV and the Sky Box is showing an amber light which I think should be green - I have checked all the connections and they are all connected 

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Hi @Jen051160 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[HeatherB57]

Not  Q box mines stuck on amber it's the skyhd box help!