Replacement Sky Q box

[Bonzo60]

I had a house clearance & my Sky Q box was removed. I contacted Sky and paid for a replacement. I was told it would be a few days before I got a new box. It has now been 11 days. I have contacted Sky & was told it had been despatched & was with the courier. How long does it usually take  to be delivered?

[MightyQuinn]

Hi @Bonzo60   Next working day, 2 at the most.

[Daniel0210 · Accepted solution]

@Bonzo60 

Do you still have your viewing card? If not you'll need to arrange for another one to be sent out and there may be a further charge. 

[Bonzo60]

Thanks I'm still waiting! Unfortunately the card was still in the Sky Q box but when i originally told them they said a new card would be sent as well. Here's hoping!!!