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Discussion topic: Renew contract and reduce monthly cost

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This message was authored by AndyB007 This message was authored by: AndyB007

Renew contract and reduce monthly cost

I am just out of contract and my monthly costs has escalated to £53.50 per month! How can I contact sky to get a new contract at a more competitive monthly cost? I know of individuals who are paying around £22per month for the same package, but cannot find a route to speak to Sky. Any help would be gratefully received 

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Renew contract and reduce monthly cost


@AndyB007 wrote:

I am just out of contract and my monthly costs has escalated to £53.50 per month! How can I contact sky to get a new contract at a more competitive monthly cost? I know of individuals who are paying around £22per month for the same package, but cannot find a route to speak to Sky. Any help would be gratefully received 


If you click the 'No I Still Need Help' button on this page:

https://www.sky.com/help/articles/cancel-sky-tv 

You'll get the option to have a live messenger chat with Sky or the phone number to call them will be revealed. 

Be aware that offers for re-contracting aren't as good as they once were. Many customers now struggle to get a 'deal' like they used to be able to do every 18 months. Now that contracts are 24 months long you may get a bit of a discount, but don't expect much. 

Better offers tend to come if you actually give your 31 days notice to cancel and then wait for the retentions department to contact you, or you can contact them to see what deals are available. 

This message was authored by fozbo This message was authored by: fozbo

Re: Renew contract and reduce monthly cost

Wow what package do you have for that price

Mine is 95 currently. Received email as contract due to expire August saying increase in total to 143.50!

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Renew contract and reduce monthly cost


@fozbo wrote:

Wow what package do you have for that price

Mine is 95 currently. Received email as contract due to expire August saying increase in total to 143.50!


It's only sports packages which send Sky TV bills into silly money territory. It's very easy to not pay very much for a TV service if you're not into sport. I pay around £26pm for my service. 

This message was authored by fozbo This message was authored by: fozbo

Re: Renew contract and reduce monthly cost

Oh ok fair enough

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