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Discussion topic: Removing HD option

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This message was authored by: Vince888

Removing HD option

Hi, we have Sky Q with Movies and HD options

Trying to save a little money, what happens if we remove HD option, do we then lose many channels?

What about movies, are they only HD so won't be able to watch any, or only a few Movie channels? 

Thanks in advance.

 

 

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This message was authored by: oldfella

Re: Removing HD option

Posted by a Superuser, not a Sky employee. Find out more

@Vince888 wrote:

Hi, we have Sky Q with Movies and HD options

Trying to save a little money, what happens if we remove HD option, do we then lose many channels?

What about movies, are they only HD so won't be able to watch any, or only a few Movie channels? 

Thanks in advance.

 

 


Hi @Vince888 

Sky Cinema (Movies) is in HD as standard on Q if you subscribe.

The Sky Q Sports pack and TNT Sport if you subscribe through Sky are also in HD as Standard.
Sky Signature includes BoxSets and Entertainment channels only in SD as standard.
Only free to air channels such as BBC, ITV etc are in HD. The Q HD pack is required for all other Sky Signature HD content, including Catch Up in HD, On Demand in HD and BoxSets in HD
If you do not have the Optional HD pack you need to change the Download to SD in All Formats (as HD is the default setting).
So that you do not need to do this every time it’s best to change your Download preference to SD in Home - Settings - Setup - Preferences.
This needs to be done on the main Q box.
Then if you want to download any HD content from free to air channels (BBCHD ,ITVHD etc) you can select HD in the All formats tab of the content . This will change the format for that particular download only but still leave your format to SD in preferences.

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This message was authored by: Vince888

Re: Removing HD option

thanks for all that information.

I have the Cinema extra subscription, but are you saying I must pay the extra HD option to watch all the Cinema channels?

or can I watch them all in SD?

 

This message was authored by: oldfella

Re: Removing HD option

Posted by a Superuser, not a Sky employee. Find out more

@Vince888 wrote:

thanks for all that information.

I have the Cinema extra subscription, but are you saying I must pay the extra HD option to watch all the Cinema channels?

or can I watch them all in SD?

 


No @Vince888 

Sky Cinema is in HD as standard as I said in my post.  You do not need the HD add on to watch HD Sky Cinema.

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This message was authored by: Vince888

Re: Removing HD option

Great, OK so can still watch Cinema. All Movie channels too?

Final part just to be clear, when removing the additional HD subscription do we lose any other channels, or can still watch all of them but just in SD?

Thanks in advance.

This message was authored by: nigea99

Re: Removing HD option

Posted by a Superuser, not a Sky employee. Find out more

@Vince888 wrote:

Great, OK so can still watch Cinema. All Movie channels too?

Final part just to be clear, when removing the additional HD subscription do we lose any other channels, or can still watch all of them but just in SD?

Thanks in advance.


hi @Vince888 

 

No you don't loose channels - as you say you just have access to the SD versions

 

As @oldfella you can watch any Free to Air (FTA) channels that are in HD (some of which like the BBC & ITV only have HD versions now)

 

One quirk is that you can watch & record Channel4 & C5 in HD but can only watch SD downloads without the HD add on  

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This message was authored by: Vince888

Re: Removing HD option

For sake of completeness, when I called Sky to change my current package and remove HD, they said I would no longer be able to watch any recordings or purchases that are in HD 😞 😟

This message was authored by: nigea99

Re: Removing HD option

Posted by a Superuser, not a Sky employee. Find out more

@Vince888 wrote:

For sake of completeness, when I called Sky to change my current package and remove HD, they said I would no longer be able to watch any recordings or purchases that are in HD 😞 😟


You can still watch any Purchases but not recordings for any Subscription HD channel 

You can also watch FTA (Free to Air) channel HD recordings without the HD add on (although not C4 & Channel 5 HD downloads )

This message was authored by: Chodley

Re: Removing HD option

Posted by a Superuser, not a Sky employee. Find out more

Think I'd cut down by 1 pint a month ahead of losing HD.

This message was authored by: Marlu-Nyu

Re: Removing HD option


@oldfella wrote:

@Vince888 wrote:

Hi, we have Sky Q with Movies and HD options

Trying to save a little money, what happens if we remove HD option, do we then lose many channels?

What about movies, are they only HD so won't be able to watch any, or only a few Movie channels? 

Thanks in advance.

 

 


Hi @Vince888 

Sky Cinema (Movies) is in HD as standard on Q if you subscribe.

The Sky Q Sports pack and TNT Sport if you subscribe through Sky are also in HD as Standard.
Sky Signature includes BoxSets and Entertainment channels only in SD as standard.
Only free to air channels such as BBC, ITV etc are in HD. The Q HD pack is required for all other Sky Signature HD content, including Catch Up in HD, On Demand in HD and BoxSets in HD
If you do not have the Optional HD pack you need to change the Download to SD in All Formats (as HD is the default setting).
So that you do not need to do this every time it’s best to change your Download preference to SD in Home - Settings - Setup - Preferences.
This needs to be done on the main Q box.
Then if you want to download any HD content from free to air channels (BBCHD ,ITVHD etc) you can select HD in the All formats tab of the content . This will change the format for that particular download only but still leave your format to SD in preferences.


Just to add to @oldfella's comment. 

In the UK, Sky Sports subscribers get both HD & SD channels (most Sky Sports SD channels have been delisted in the UK). My understanding is that TNT Sports and Premier Sports are separate subscriptions and get the HD and SD where available. 

In Ireland, it's slightly different:
For Sky Sports, the HD pack is required for HD channels. 
For TNT Sports and Premier Sports channels, one can get both HD and SD channels via the Sports Extra pack. 

Just wanted to add this for future readers.

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