Discussion topic: Remote issue

This message was authored by: Danielle+Fohe · ‎04 May 2023

My remote control is not working

This message was authored by: Daniel0210 · ‎04 May 2023

You'll have to provide some more info.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Danielle+Fohe · ‎04 May 2023

The buttons are not responding when I press my remote

This message was authored by: Daniel0210 · ‎04 May 2023

@Danielle+Fohe

Okay. If your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Remote issue

Remote issue

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