@Hurley2Rise
You aren’t talking to Sky by posting here. The forum is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.
Contact Sky to confirm one is on its way.
It may be quicker to purchase a new remote from a retailer / larger supermarket.
While your waiting, if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
